FAQs | Credit Creek Dental | Family Dentistry at its Best!
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See Learn More for the All of Your Questions

Is it your first dental appointment?

Come a few minutes early to fill out a medical / dental questionnaire to help us better meet your dental and oral hygiene needs. First dental appointments may take a bit longer (usually 1.5 hours) as both the dental and dental hygiene team will want to get to know you, do a thorough oral exam, and take any required x-rays.


If you are transferring to us from another dentist, we will help arrange to have your dental records transferred to us with your permission. Contact us before your first appointment so we may receive those records prior to your scheduled time. Bring all your insurance information with you so we can assist you in receiving your dental benefits on a timely basis.


From the moment you step into our office, you will notice how friendly and knowledgeable the staff is. Our staff will understand your needs and provide a  high standard of healthy oral care. We look forward to meeting you and are committed to taking care of all your dental needs!


Need to book an appointment?

Button to Request an Appointment at Credit Creek Dental

About Your Dental Safety: What Protocols We Take

Instrument Sterilization

All of our instruments are sterilized using either steam sterilization or chemical sterilization. These modes of sterilization are carried out using either a Statim for steam sterilization or an Autoclave for heat and steam sterilization. In addition, all hand pieces (drills) and lasers are sterilized for each patient.

Barrier Techniques

All dental personnel use disposable masks and gloves that are changed for each patient. They protect all patients and the dental team to effectively prevent the transfer between them. In addition, all disposable materials are disposed of in biohazard waste containers to protect the environment.

Disinfection Wipe-Down

All surfaces are cleaned and sterilized in-between each patient with a disinfectant that is fast-acting and effective for any contaminated surface.

Waterline Disinfection

The waterlines for each office are run everyday to flush contaminants out

Office Policies



We respect that life happens, and may result in appointment cancellations.  To assist us, please give us 48 hours notice so that we may rebook you at a more convenient time, as well as help others take advantage of your appointment time.




Dental services are paid for at each visit.  We are happy to discuss with you payment options.




Credit Creek Dental adheres and respects your privacy.


Insurance Claims


For your convenience we offer electronic claim submissions to insurance companies.


Flexible Payments


For flexible payment options, we accept Visa, MasterCard, Debit or cash.

Dr. Daniel Chan

Dr. Daniel Chan – is committed to good oral health and how it relates to overall health.  In this respect, he is always quick to point out tips on keeping smiles looking great. He graduated as a Dentist in 2002 from the University of Detroit Mercy. He is skilled in the innovations and technology to give his patients the best dental care and treatment options that suit their health needs. Dr. Chan also provides cosmetic options for clients who want to enhance their smiles.  His personal motto is to educate patients with the best treatment options and provide the highest standard of care. In doing so, he knows we will establish long-lasting relationships between the patients and his dental team. Dr. Chan is fluent in English and Cantonese Chinese.

Dr. Christine Tsai

Dr. Christine Tsai – enjoys being a Dentist because it balances her love of helping and educating people about good dental care. She is also passionate about sharing new dental technology with the public so everyone can benefit. She graduated as a Dentist from the University of Detroit Mercy in 2002 and worked throughout the Greater Toronto and Barrie area. Her personal motto is to enhance dentistry through technology to make it pain free, for the betterment of patients in the practice. Christine grew up in Taiwan where patients were not properly educated in oral health. Being someone with dental fears herself, she understands her patients’ anxiety and strives to make every appointment a relaxed comforting dental experience. Dr. Tsai is fluent in English, Mandarin Chinese, and conversational Taiwanese.

Dr. Keerthana Reddy

Dr. Keerthana Reddy-  Kee graduated in 2006 from one of the top five dental schools in India and from the University of Toronto in 2012. She has developed a keen interest in orthodontics and geriatric dentistry. She has been a great asset to our practice and looks forward to making you smile. Have a fear of dentists? Come see us. Dr. Kee will make you feel comfortable and relaxed, no matter how big or small your procedure is. She will cater to your individual needs.

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