Accepting New Patients: (519) 940-1119

FAQs


Learn more about all of your questions

IS IT YOUR FIRST DENTAL APPOINTMENT?


Come a few minutes early to fill out a medical / dental questionnaire to help us better meet your dental and oral hygiene needs. First dental appointments may take a bit longer (usually 1.5 hours) as both the dental and dental hygiene team will want to get to know you, do a thorough oral exam, and take any required x-rays.

If you are transferring to us from another dentist, we will help arrange to have your dental records transferred to us with your permission. Contact us before your first appointment so we may receive those records prior to your scheduled time. Bring all your insurance information with you so we can assist you in receiving your dental benefits on a timely basis.

From the moment you step into our office, you will notice how friendly and knowledgeable the staff is. Our staff will understand your needs and provide a  high standard of healthy oral care. We look forward to meeting you and are committed to taking care of all your dental needs!

WHAT PROTOCOLS WE TAKE?


Instrument Sterilization

All of our instruments are sterilized using either steam sterilization or chemical sterilization. These modes of sterilization are carried out using either a Statim for steam sterilization or an Autoclave for heat and steam sterilization. In addition, all hand pieces (drills) and lasers are sterilized for each patient.

Barrier Techniques

All dental personnel use disposable masks and gloves that are changed for each patient. They protect all patients and the dental team to effectively prevent the transfer between them. In addition, all disposable materials are disposed of in biohazard waste containers to protect the environment.

Disinfection Wipe-Down

All surfaces are cleaned and sterilized in-between each patient with a disinfectant that is fast-acting and effective for any contaminated surface.

Waterline Disinfection

The waterlines for each office are run everyday to flush contaminants out

OFFICE POLICIES


Cancellations

We respect that life happens, and may result in appointment cancellations.  To assist us, please give us 48 hours notice so that we may rebook you at a more convenient time, as well as help others take advantage of your appointment time.

Payment

Dental services are paid for at each visit.  We are happy to discuss with you payment options.

Privacy

Credit Creek Dental adheres and respects your privacy.

Insurance Claims

For your convenience we offer electronic claim submissions to insurance companies.

Flexible Payments

For flexible payment options, we accept Visa, MasterCard, Debit or cash.

We strive to...


Treat our patients the way we like to be treated

Educate ourselves by earning continuing education credits

Invest in the modern technology and supplies

Challenge ourselves and our team to be the best

Insurance & Billing


Attaining the smile you’ve always wanted is as important to you as it is to us, and helping you affordably achieve that smile is our main goal. Our qualified financial team will do everything to ensure that expense does not prevent you from receiving the quality care you need and desire. Please contact our friendly staff to learn more about Insurance & Billing.

Why Choose Our Practice


Kind & Hospitable


With professional dental services, a comfortable environment, and welcoming care, our team want to help you make those remarkable moments in your life shine brighter with your smile.

Flexible Financing Options


Our qualified financial team will do all it can to make sure that expense does not prevent you from receiving the quality care you need and desire. We have developed different financial options to help you facilitate your goals.

Convenient Location


We serve the great people of our community. We look forward to providing you with the professional, progressive dental care and customer service our patients have come to expect.

Our Satisfied Patients!


We are so thankful to have such amazing patients who have taken the time to share their experiences on Google, Facebook, and other online sources.

"I have been going to Credit Creek Dental for years. The service and care I have received has been exceptional. The staff are friendly and professional. I highly recommend this dental office!"

Kathy G.
Review on Google

Rating: 5/5

Contact our Friendly Staff Today!


1 (519) 940-1119

163 First St, Orangeville,
ON L9W 3J8

Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 6:0pm
Wednesday: 9:00am - 5:00pm
Thursday: 9:00am - 6:00pm
Friday: 9:00am - 3:00pm
Saturday: 9:00am - 1:00pm (Alternating Saturdays)
Sunday: Closed

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